Privacy Policy

Personal Data Protection Act (PDPA) Policy

1. Introduction

That Shampoo Shop, an e-commerce platform specializing in beauty and hair products, is committed to complying with Singapore's Personal Data Protection Act (PDPA). This PDPA Policy outlines how we collect, use, disclose, and protect personal data per Singapore's data protection laws.

2. Personal Data We Collect

We may collect the following personal data from you when you interact with our platform:

  • Contact information (e.g., name, NRIC, email address, phone number)
  • Shipping and billing address
  • Payment information (e.g., credit card details)
  • Account credentials (username and password)
  • Purchase history
  • Communication preferences
  • Other information you voluntarily provide

3. Purposes of Data Collection

We collect and process your personal data for the following purposes:

  • Processing and fulfilling orders
  • Customer support and communication
  • Improving our products and services
  • Marketing and promotional activities
  • Research and developments
  • Compliance with legal requirements
  • Protecting the security and integrity of our platform

4. Consent

By using our platform and providing your personal data, you consent to collecting and processing your data as described in this policy. You may withdraw your consent at any time by contacting us.

5. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, alteration, and destruction. We regularly review and enhance our security practices to comply with the PDPA's data protection provisions.

6. Data Disclosure

We may share your personal data with trusted third parties for the following purposes:

  • Shipping and delivery companies
  • Payment processors
  • Marketing and advertising partners
  • Legal and regulatory authorities when required by law

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations under the PDPA.

8. Your Rights

Under the PDPA, you have the following rights regarding your personal data:

  • Access your data and receive a copy
  • Correct inaccuracies in your data
  • Withdraw consent
  • Object to data processing
  • Complain with the Personal Data Protection Commission (PDPC)
  • Additionally, if you choose to unsubscribe from our marketing communications, your personal data related to these communications will be promptly removed from our database within 48 hours of your request.

9. Changes to the Policy

We may update this policy occasionally to reflect changes in our data handling practices and to comply with updated PDPA regulations. Any changes will be posted on our website, and the date of the most recent update will be indicated.

10. Governing Law

This PDPA policy, and our data handling practices, are governed in all respects by the laws of Singapore. Any disputes or claims arising from or in connection with this policy will be subject to the exclusive jurisdiction of the courts in Singapore. We are committed to complying with the Personal Data Protection Act (PDPA) and other applicable laws and regulations in Singapore to protect your personal data and privacy.

11. Contact Information

If you have any questions, concerns, or requests related to your personal data, please contact us at [contact email or phone number]. That Shampoo Shop can provide further assistance and address your inquiries.