Terms & Conditions
ThatShampooShop.com is owned by CCAST Pte Ltd.
These terms and conditions (“Conditions”) governs your use of ThatShampooShop.com (which shall include all purchases of merchandise or services (“Products”) on ThatShampooShop.com).
By accessing or using ThatShampooShop.com, you are deemed to have agreed to be bound by these Conditions. If you do not agree to any part of these Conditions, please do not access, or use ThatShampooShop.com. Any continued access or use of ThatShampooShop.com will imply that you have accepted these Conditions.
CCAST Pte Ltd reserves the right, at any time, to revise or update these Conditions without your prior notice. These changes will take effect immediately upon posting. By continuing to use ThatShampooShop.com following such changes, you will be deemed to have agreed to such changes.
1. Data Protection Policy
Please review our Data Protection Policy which sets out our privacy policy and data protection policy in relation to your use of ThatShampooShop.com.
2. Your Account
2.1 In accessing and/or using ThatShampooShop.com, you may be required to register an account. To register for an account, you must be 18 years old and above and shall provide us with accurate, complete, and updated information as may be required upon registration.
2.2 You are responsible for the security of your account information, including without limitation your username and password in relation to your account. You must take all appropriate measures (including but not limited to changing your password from time to time) to ensure the security and confidentiality of your username and password. In the event of any compromise in the security of your username and/or password, you must inform us immediately and change your password. Until such notification is received and confirmed by us and access is disabled at your request, you shall be responsible for all consequences arising from any unauthorized or fraudulent use of your account.
2.3 Any violation of these Conditions may result in the termination of your account at the discretion of CCAST Pte Ltd. For the avoidance of doubt, CCAST Pte Ltd shall have the right to restrict, suspend or terminate your account at any time at the sole discretion of CCAST Pte Ltd for any reason whatsoever.
3. Merchandise Availability
The Products featured on ThatShampooShop.com are subject to stock availability. If the Products are not available after your order has been processed online, we will inform you via email.
4. Orders, Promotions and Samples
4.1 Each order on ThatShampooShop.com (“Order”) is subject to our acceptance and confirmation. If we accept your Order, an order confirmation (“Order Confirmation”) will be sent to your email address registered with us.
4.2 All our promotions and samples are subject to availability and our prevailing terms and conditions.
4.3 While CCAST Pte Ltd endeavours that all prices on ThatShampooShop.com are correct, errors may occur. If ThatShampooShop.com discover an error in the price of a Product you have ordered, CCAST Pte Ltd will inform you as soon as possible and give you the option of proceeding with your Order at the correct price or cancelling it. If CCAST Pte Ltd are unable to contact you, the Order will be treated as cancelled, and you will be refunded accordingly.
5. Cancellation of Order
5.1 ThatShampooShop.com do not accept any cancellation or modification of Order, all sales are final. Hence, it is important that you check your order before proceeding with the payment.
5.2 Notwithstanding that the Order has been accepted and confirmed, CCAST Pte Ltd reserves the right to cancel the Order or any part thereof at any time without giving you any reasons. CCAST Pte Ltd will inform you of any such cancellation via email and will refund you accordingly without interest.
5.3 All refunds will be credited without interest into the same credit card that was used for the Order. Please note that it takes approximately 14 - 21 days for a credit return to your card to be effective.
6. Product Information
6.1 Please note that while the Products on ThatShampooShop.com are portrayed as accurately as possible, the colour and texture of the product may differ depending on the accuracy of your monitor.
6.2 All material and information presented by CCAST Pte Ltd is intended to be used for personal or informational purposes only.
6.3 All products available on ThatShampooShop.com, including any samples CCAST Pte Ltd may provide to you, are for your personal use only. You may not sell or resell any Product you purchased or otherwise received from CCAST Pte Ltd.
7. Local Delivery Information
7.1 Local delivery service is available for eligible residential and office addresses within Singapore main island, except hotels and such other locations with restricted access. CCAST Pte Ltd reserves the right to decline any delivery to any address with restricted access or is inaccessible.
7.2 ThatShampooShop.com appoints a 3rd party logistic partner for all delivery services. All deliveries terms will adhere to the logistic partners’ terms & conditions.
7.3 There will be a re-delivery charge at the prevailing rate imposed on you in case of any changes in delivery details after the delivery has been made or attempted.
8. Payment & Currency
8.1 ThatShampooShop.com only accepts Visa and MasterCard as payment.
8.2 All prices stated on ThatShampooShop.com are in Singapore Dollars unless otherwise stated.
9. Fraud Protection Policy
9.1 As part of our order processing procedures, we will screen all received orders for fraud or other types of unauthorized or illegal activity.
9.2 We reserve the right to refuse to process an order due to suspected fraud or unauthorized or illegal activity. If such is the case, we may reject your order and email to notify.
9.3 We also reserve the right to cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. We take these measures to protect our customers as well as ourselves from fraud or other unauthorized or illegal activity.
10. Return, Exchange & Refund Policy
10.1 We do not accept any exchange or return; all sales are final.
10.2 In the event if product is damaged during delivery, please email to order@thatshampooshop.com with your Order Number, Product Picture and we will reply within 2 working days.
10.3 In the event of our wrongful delivery, we will arrange a door-to-door product exchange at your local address. Please email to order@thatshampooshop.com with your Order Number, Product Picture and we will reply within 2 working days.
10.4 All refunds will be credited without interest into the same credit card that was used for the Order. Please note that it takes approximately 14 - 21 days for a credit return to your card to be effective.
11. Product Warranties
CCAST Pte Ltd does not warrant that the quality of the products purchased on ThatShampooShop.com will meet your needs or expectations after any form of misuse, abuse, normal wear and tear, product mishandling, misguided usage and deviation from printed instructions.
12. Intellectual Property
12.1 Copyright
All Materials, including all copyright and any other proprietary rights, are property of CCAST Pte Ltd, its content providers and/or third-party licensors. All rights are reserved. The Materials cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted, or transmitted in any form or by any means including but not limited to electronic, mechanical photocopying or recording without the prior written permission of CCAST Ptd Ltd. You also may not, without the permission of CCAST Ptd Ltd, insert a hyperlink to Thatshampooshop.com and/or the Interactive Sites on any other website or "mirror" any Materials on any other server or website. Without prejudice to the foregoing, you agree that the Materials contained within or available through Thatshampooshop.com and/or the Interactive Sites may not be used for commercial purposes or distributed commercially.
12.2 Trademarks
The trademarks, service marks, trade names and logos ("Trademarks") used or appearing on Thatshampooshop.com and/or the Interactive Sites are property of CCAST Ptd Ltd, its affiliates or third-party licensors. Your access or use of Thatshampooshop.com and/or the Interactive Sites should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any of the Trademarks without the written permission of CCAST Ptd Ltd. You may not, without CCAST Ptd Ltd’s prior written consent, use any of such Trademarks as a hyperlink to Thatshampooshop.com, the Interactive Sites or any other website.
12.3 Contributions to CCAST Ptd Ltd
All feedback, comments, information, ideas, suggestions, documents, and/or proposals ("Contributions") given to CCAST Ptd Ltd through Thatshampooshop.com and/or the Interactive Sites shall be deemed to be non-confidential, you acknowledge and agree that:
(a) your Contributions do not contain confidential or proprietary information;
(b) CCAST Ptd Ltd is not under any obligation of confidentiality, express or implied, with respect to the Contributions, and CCAST Ptd Ltd shall be entitled to use or disclose (or choose not to use or disclose) such Contributions for any purpose, in any way, in any media worldwide without any reference to you;
(c) CCAST Pte Ltd shall be free to use, for any purpose, any ideas, concepts, techniques or know-how contained in such Contribution, and any use, adaptation, modification, reproduction or distribution of the Contributions shall be property of CCAST Ptd Ltd without any obligation to you; and
(d) you are not entitled to any compensation or reimbursement of any kind from CCAST Ptd Ltd under any circumstances;
(e) you shall not submit any information and/or other materials which are or may be offensive, abusive, illegal or which may not be lawfully disseminated under the laws of Singapore or any other country.
13. Exclusion of Liability
13.1 In no event shall CCAST Ptd Ltd be liable to you or any person for any death, injury, direct, indirect, incidental, special, consequential, exemplary damages or other indirect damages or costs of any kind suffered or incurred by you of any kind, based upon a claim by a third party grounded in tort (including negligence), strict liability, breach of contract, breach of warranty or otherwise, as a result of or in connection with the use of Thatshampooshop.com and/or the sale of the Products at Thatshampooshop.com, even if CCAST Ptd Ltd have been advised on the possibility of such damages, subject to the applicable law.
13.2 For the avoidance of doubt, CCAST Ptd Ltd shall in no event be liable for any death, injury, direct, indirect, incidental, special, consequential, exemplary damages or other indirect damages or costs of any kind suffered or incurred by you arising from or in connection with:
(a) any access, use or the inability to access or use Thatshampooshop.com and/or the Interactive Sites, or reliance on the Materials and/or any information contained in Thatshampooshop.com and/or the Interactive Sites;
(b) any unauthorized use of or access to your account;
(c) any mishandling and/or abuse of Product by you or other persons;
(d) use of Product by you or other persons in any manner, whether foreseeable or otherwise. The customer assumes all risks associated with product usage and storage upon delivery;
(e) any delay in delivery or cancellation of Order or refund;
(f) any system, server or connection failure, error, omission, interruption, delay in transmission, or computer virus;
(g) any use of or access to any other website linked to Thatshampooshop.com and/or the Interactive Sites, even if CCAST Ptd Ltd or its agents or employees are advised of the possibility of such damages, losses and/or expenses. Any hyperlinks to any other websites are not an endorsement of such websites and such websites should only be used or accessed at the site user's own risks. In no circumstances shall CCAST Ptd Ltd be considered to be associated or affiliated in whatever manner with any trade or service marks, logos, insignia or other devices used or appearing on the websites to which Thatshampooshop.com and/or the Interactive Sites are linked;
(h) any exercise of rights by CCAST Ptd Ltd under these Conditions, the Data Protection Policy and any other rights provided by law.
13.3 This exclusion clause shall take effect to the fullest extent permitted by Singapore law.
13.4 Without prejudice to Clauses 16.1, 16.2 and 16.3, CCAST Ptd Ltd's aggregate liability to you shall be limited to the purchase price of the Product paid by you.
14. Indemnity
You agree to indemnify and hold each of the CCAST Ptd Ltd, its subsidiaries and affiliates and their respective directors, officers, employees, suppliers, vendors, licensors, agents and any third party content providers harmless from any claims, demands, losses, damages or expenses (including legal fees), arising from, relating to and/or in connection with (a) your use of, or access or connection to Thatshampooshop.com and/or the Interactive Sites and/or the Material therein; and/or (b) your breach of any of these Conditions; (c) your violation of any law or the rights of a third party, including intellectual property infringement pertaining to any content which you post or transmit on or via Thatshampooshop.com and/or the Interactive Sites.
15. Reserved Rights
15.1 CCAST Ptd Ltd reserves all rights to deny or restrict access by any person to Thatshampooshop.com and/or the Interactive Sites, or to block access from a particular Internet address to Thatshampooshop.com and/or the Interactive Sites, at any time, for any reason whatsoever and without ascribing any reasons whatsoever.
15.2 CCAST Ptd Ltd reserves the right to change, revise or modify any part of Thatshampooshop.com and/or the Interactive Sites at any time at its sole discretion without notice.
16. General Terms
16.1 Your access and/or use of Thatshampooshop.com and/or the Interactive Sites are subject to these Conditions. These Conditions shall be governed by and construed in accordance with the laws of Singapore, and you agree to submit to the exclusive jurisdiction of the courts of Singapore.
16.2 No delay or failure by CCAST Ptd Ltd to take any action or to enforce or exercise any of its rights in these Conditions will operate as a waiver of such rights by CCAST Ptd Ltd, nor will such failure or delay in any way prejudice or affect CCAST Ptd Ltd' rights at any time thereafter to act strictly in accordance with our rights in these Conditions.
16.3 Any Conditions, or any part thereof, which is declared or adjudged to be illegal, invalid, prohibited or unenforceable under any applicable law in any jurisdiction shall be ineffective to the extent of such illegality, invalidity, prohibition or unenforceability without invalidating, vitiating or rendering unenforceable, the remaining Conditions, and any such illegality, invalidity, prohibition or unenforceability in any jurisdiction shall not invalidate, vitiate or render unenforceable any such Conditions in any other jurisdiction.
16.4 These Conditions and any rights, obligations and licenses granted therein may not be assigned or transferred by you but may be assigned or transferred by CCAST Ptd Ltd without restriction.
16.5 These Conditions are for the benefit of CCAST Ptd Ltd and its directors, officers, employees, affiliates, suppliers, vendors, licensors, agents, and any third-party content providers to Thatshampooshop.com and/or the Interactive Sites. Each of these entities shall have the right to assert and enforce any of these provisions against you. Save as aforesaid, a person (including any user) who is not a party to this Agreement has no right to enforce any of these Conditions under the Contracts (Rights of Third Parties) Act (Cap 53B).
16.6 The reference to a person, in this clause includes any individual, company, corporation, firm, partnership, joint venture, association, organization, trust, state or agency of a state (in each case, whether having separate legal personality). You fully agree that, except as otherwise expressly.